{"tip.text":"For the texter in all of us!","phone.ask":"Enter Your Phone Number:","survey.no":"No","tip.audio":"Speak through your computer!","tip.phone":"Let us call you right now!","tip.video":"Just like Skype (with no install)!","general.no":"No","general.ok":"Ok","survey.yes":"Yes","bubble.text":"Let's talk!","general.yes":"Yes","general.you":"You","common.image":"Image","general.back":"Back","general.name":"Name","phone.number":"Phone Number","cobrowse.deny":"Decline","cobrowse.info":"CoBrowse will be enabled and both of you will have the ability to browse this site together. This only applies to this website NOT your computer.","error.general":"Something went wrong","general.email":"Email","phone.connect":"Connect","phone.loading":"Loading...","survey.cancel":"Cancel","survey.submit":"Submit","cobrowse.allow":"Accept","cobrowse.ended":"CoBrowsing ended","cobrowsing.end":"End CoBrowse","engagement.end":"End","error.internal":"An internal error happened.","general.accept":"Accept","general.cancel":"Cancel","general.submit":"Submit","operator.image":"Operator image","survey.comment":"Comment","chat.input.send":"Send","engagement.drag":"Drag","general.decline":"Decline","general.message":"Message","general.powered":"Powered by","media.text.name":"Accept and Begin Chat","phone.extension":"Extension","chat.new_message":"New message: {message}","cobrowse.offered":"{operatorName} has offered you to CoBrowse","cobrowsing.ended":"CoBrowsing ended","drag.keyboard.up":"{elementName} moved to the top.","engagement.error":"Could not establish connection with the selected media.","media.audio.name":"Accept and Begin Computer Audio Call","media.phone.name":"Accept and Begin Phone Call","media.video.name":"Video","chat.attach_files":"Attach files","engagement.accept":"Accept","phone.countryCode":"Country Code","send_message.send":"Send message","send_message.sent":"Message sent!","chat.file.download":"Download","chat.status.failed":"Failed","chat.status.typing":"Operator typing","cobrowsing.started":"CoBrowsing started","drag.keyboard.down":"{elementName} moved to the bottom.","drag.keyboard.left":"{elementName} moved to the left.","engagement.decline":"Decline","authentication.deny":"Decline","authentication.info":"Clicking accept will trigger a popup that enables us to confirm your identity.","chat.attached_image":"Attached image","drag.keyboard.right":"{elementName} moved to the right.","visitor_code.failed":"Requesting visitor code failed","authentication.allow":"Accept","chat.image.aria_open":"Open an enlarged view of the image","chat.unread_messages":"You have {number} unread messages.","media.messaging.name":"Message us","operator.unavailable":"Unavailable","operator_list.header":"Who would you like to speak with?","send_message.sending":"Sending...","chat.status.delivered":"Delivered","engagement.chat_title":"Tap Screen to Browse","engagement.connecting":"Connecting call...","engagement.fullscreen":"Video call with {operatorName}","phone.extension.short":"Ext.","survey.field.required":"Required","authentication.offered":"We Would Like to Confirm Your Identity","chat.input.placeholder":"Enter Message","media.text.description":"For the texter in all of us!","operator.available_for":"Available for:","chat.file.upload.failed":"Uploading failed","cobrowsing_request.info":"CoBrowsing will be enabled and both of you will have the ability to browse this site together. This only applies to this website NOT your computer.","engagement.choose_media":"By accepting, you are agreeing to virtually sharing information with our representative. This conversation may be monitored or recorded for, among others, training or quality assurance purposes. The  \"Chat\" or \"Call\" as well as any documents that are shared/uploaded via the \"File Sharing\" option during the Chat are maintained by our third party vendor. To decline, select the \"X\" at the bottom right corner of this window. \nPlease note our <a href=\"https://www.adelfibanking.com/online-privacy-policy\" target=\"_blank\" rel=\"noreferrer noopener\"> Privacy Policy </a> \n\nHow would you like to talk?","engagement.connect.with":"Connecting with {operatorName}","engagement.ended.header":"Engagement Ended","engagement.on_hold_icon":"The call is on hold","general.hide_engagement":"Hide engagement","general.show_engagement":"Show engagement","media.phone.description":"Enter your number and we'll call you","send_message.sub_text_1":" ","send_message.sub_text_2":" ","send_message.sub_text_3":" ","send_message.sub_text_4":" ","chat.file.infected_error":"Failed to confirm the safety of the file.","chat.file.internal_error":"Internal error occurred.","chat.file.upload.success":"Ready to send","cobrowsing_request.title":" has offered you to CoBrowse","drag.component_name.chat":"Chat Window","engagement.ended.message":"This engagement has ended. Audio, Video and CoBrowsing have been shut off. Thank you!","engagement.incoming_call":"{operatorName} wants to connect","engagement.offer_upgrade":"{operatorName} has offered you to upgrade","general.name.placeholder":"Name","general.validation.email":"Please enter a valid email address.","general.validation.phone":"Please enter a valid phone number.","operator_list.speak_with":"Or speak with someone else:","phone.number.placeholder":"Phone Number","visitor_code_modal.title":"Your CoBrowsing Code","chat.file.too_large_error":"File size over {max} limit!","chat.file.upload.scanning":"Checking safety of the file...","cobrowsing_request.accept":"Accept","drag.component_name.video":"Video Window","general.email.placeholder":"Email","general.validation.yes_no":"Please select Yes or No.","chat.aria_label.transcript":"Chat transcript","cobrowsing_request.decline":"Decline","drag.keyboard.action.ended":"{elementName} dropped.","general.validation.opinion":"Please select an option.","send_message.invalid_email":"Invalid email format","send_message.invalid_phone":"Invalid phone number","survey.info.required_field":"indicates a required field.","cobrowsing.end.confirmation":"End CoBrowse?","general.message.placeholder":"Message","general.validation.feedback":"Please provide an answer.","media.messaging.description":"Start a conversation, we’ll get back to you","media.request.permit.header":"Please click allow in the box above","survey.submit.failure.title":"Survey Not Submitted","survey.submit.success.title":"Survey Submitted","survey.view.chat.transcript":"View chat transcript","chat.file.upload.in_progress":"Uploading file...","drag.keyboard.action.started":"{elementName} grabbed.","engagement.choice_card.label":"Click on an answer to reply","engagement.queue_fail.header":"An error occurred","engagement.queue_wait.header":"Please wait! All operators are currently busy.","media.cv.video.two_way.title":"{operatorName} has offered you 2-way video","media.request.permit.message":"By clicking allow your camera and microphone will be turned on for this call.","cobrowse.started.announcement":"CoBrowsing with {operatorName} has started.","engagement.engagement_started":"Engagement started. You are now connected to an operator.","engagement.queue_leave.header":"Are you sure you want to leave?","engagement.queue_wait.message":"You can continue browsing and we will connect you automatically. Please note our <a href=\"https://www.adelfibanking.com/online-privacy-policy\" target=\"_blank\" rel=\"noreferrer noopener\"> Privacy Policy </a>","survey.submit.failure.message":"Something went wrong and your survey was not submitted.","survey.submit.success.message":"Thank you!","cobrowsing.end.confirmation.no":"No","cobrowsing_info.ok_button_text":"OK","engagement.expand_video_button":"Expand video","engagement.queue_closed.header":"We're sorry","engagement.queue_leave.message":"You will lose your place in the queue.","general.validation.email_empty":"Please enter email address.","general.validation.phone_empty":"Please enter a phone number.","cobrowsing.end.confirmation.yes":"Yes","draggable.tooltip.grab_and_drop":"Press Spacebar or Enter Key to grab and drop the element.","engagement.connect.announcement":"{seconds} seconds remaining.","engagement.queue_closed.message":"Operators are no longer available. Please try again later.","engagement.visitor_details.name":"Your Name","media.audio.two_way.description":"Speak through your computer!","media.request.permit.disclaimer":"This call may be recorded for quality assurance.","media.video.one_way.description":"You'll see us, but we won't see you","media.video.two_way.description":"Just like Skype (with no install)!","engagement.connection_type.phone":"You are connected via phone.","engagement.default_operator_name":"Operator","engagement.minimize_video_button":"Minimize video","engagement.visitor_details.email":"Your Email","screensharing.visitor_screen.end":"End screen sharing","drag.component_name.screensharing":"Screen Sharing Window","draggable.tooltip.change_position":"Use arrow keys to change position.","engagement.button.aria_fullscreen":"Enter full screen","engagement.connection_lost.header":"Connection lost","engagement.secure_messaging.title":"Messaging","operator_list.leave_message.error":"Please provide a phone number or email.","screensharing.operator_screen.end":"End screen sharing","engagement.connection_lost.message":"Your internet connection was lost. Please call operator to resume engagement.","engagement.end.confirmation.header":"End Engagement?","engagement.queue_wait.average_time":"The average waiting time is {waitTimeSpan}","engagement.secure_messaging.header":"Secure Messaging","media.cv.video.two_way.description":"This will share your video with the operator. Your browser may prompt to access your camera.","operator_list.leave_message.button":"Leave a message","operator_list.leave_message.header":"No one is available","screensharing.visitor_screen.title":"You are sharing your screen.","engagement.end.confirmation.message":"Are you sure you want to end engagement with {operatorName}? If phone or audio is being used, that will be terminated as well.","operator_list.leave_message.message":"Please leave a message","screensharing.operator_screen.title":"The operator is sharing their screen.","engagement.choose_media_for_operator":"How would you like to talk with {operatorName}?","engagement.queue_reconnecting.header":"There seems to be a problem with your internet connection.","engagement.secure_messaging.snackbar":"Secure messaging has an expected response time of 1 business day.","engagement.queue_reconnecting.message":"Trying to reconnect you...","engagement.queue_transferring.message":"Transferring","engagement.queue_wait.maximize_button":"Maximize","engagement.queue_wait.minimize_button":"Minimize","media.cv.video.two_way.error.conflict":"Could not accept media upgrade offer because it has expired.","operator_list.operator_is_unavailable":"{operatorName} is unavailable","engagement.button.aria_fullscreen.exit":"Exit full screen","general.validation.combined.phone_email":"Please provide a phone number or email.","chat.file.content_type_not_allowed_error":"The file must be in {allowedContentTypes} or {theLastType} format.","engagement.connection_lost_warning.close":"Close the error message.","engagement.toggle_status.on_hold_general":"Your call is on hold. Please wait.","screensharing.visitor_screen.error.title":"Could Not Share the Screen","screensharing.visitor_screenshare_toggle":"Collapse / expand operator screen","engagement.connection_lost_warning.header":"Network Issues","engagement.secure_messaging.pending.title":"You previously sent messages that are waiting for a reply.","screensharing.visitor_screen.error.button":"OK","engagement.connection_lost_warning.message":"We are having trouble establishing a network connection between you and {operatorName}. Some of your messages may be delayed.","engagement.toggle_status.visitor.camera_on":"Your camera is on.","media.cv.video.two_way.error.invalid_input":"Could not accept media upgrade offer.","engagement.all_operators_unavailable.header":"All operators unavailable!","engagement.queue_reconnection_failed.header":"There were problems with your internet connection.","engagement.secure_messaging.minimize_button":"Minimize","engagement.secure_messaging.pending.message":"You can add to your previously sent messages or start a new conversation. (If you choose to start a new conversation, your previous messages will be discarded.)","engagement.toggle_status.operator.camera_on":"The operator’s camera is on.","engagement.toggle_status.visitor.camera_off":"Your camera is off.","chat.file.one_content_type_not_allowed_error":"The file must be in {theLastType} format.","engagement.all_operators_unavailable.message":"We are sorry to inform that all operators are unavailable.","engagement.queue_reconnection_failed.message":"You have lost your place in the queue.","engagement.toggle_status.operator.camera_off":"The operator’s camera is off.","media.cv.video.two_way.error.network_timeout":"Could not accept media upgrade offer due to network timeout.","screensharing.visitor_screen.disclaimer.info":"Keep in mind that depending on your selection, your full screen might be shared with the operator, not just the browser window. Please do not share any passwords during the interaction.","engagement.queue_wait.average_time.aria_label":"The average waiting time is {waitTime}.","screensharing.visitor_screen.disclaimer.start":"Start","screensharing.visitor_screen.disclaimer.title":"You are about to share your screen","screensharing.visitor_screen.end.announcement":"You stopped sharing your screen.","engagement.queue_reconnection_failed.try_again":"Try again","engagement.toggle_status.visitor.microphone_on":"Your microphone is on.","screensharing.operator_screen.end.announcement":"The operator stopped sharing their screen.","screensharing.visitor_screen.disclaimer.cancel":"Cancel","engagement.secure_messaging.back_button_tooltip":"Back","engagement.secure_messaging.live_support_button":"Need live support?","engagement.secure_messaging.minimize.aria_label":"Minimize","engagement.secure_messaging.warning_prompt.body":"You already have a conversation in progress. Starting a new one may lead to our agents overlooking your current conversation.","engagement.selected_operator_unavailable.header":"Operator became unavailable!","engagement.toggle_status.visitor.microphone_off":"Your microphone is off.","chat.file.content_type_not_allowed_general_error":"This file extension is not supported.","engagement.secure_messaging.warning_prompt.title":"Please Note","engagement.selected_operator_unavailable.message":"We are sorry to inform that selected operator has become unavailable. Please try another operator.","engagement.secure_messaging.pending.button.primary":"Add Messages","engagement.secure_messaging.pending.button.secondary":"Start New","engagement.secure_messaging.warning_prompt.cancel_button":"Cancel","screensharing.visitor_screen.error.message.device_access":"Something went wrong with accessing your device. Please try again.","engagement.secure_messaging.live_support_button.aria_label":"Need live support?","engagement.secure_messaging.warning_prompt.continue_button":"Continue","engagement.choice_card.choice_card_image.button.aria_expand":"Open an enlarged view of the image","screensharing.visitor_screen.error.message.denied_by_system":"Your system has prevented your browser from sharing the screen. Make sure that screen sharing is allowed.","engagement.choice_card.choice_card_image.button.aria_collapse":"Close the enlarged view of the image","engagement.secure_messaging.warning_prompt.continue_button.aria_label":"Continue","screensharing.visitor_screen.error.message.denied_by_permissions_policy":"This website does not allow screen sharing."}